About Us

We specialize in assisting your small to mid-size business manage accounting tasks using QuickBooks(R) software. Our certified Pro Advisors offer assistance specifically tailored to your company’s needs, including QuickBooks Desktop and QBO, QuickBooks Point of Sale is all areas of Set-up, Cleanup, Training & Support. As the region’s premier QuickBooks consultants, The SBS team at Small Business Solutions LLC are dedicated to finding accounting solutions that work for you and your business. Bob Crook, also known as “Biz-Bob,” and his staff support QuickBooks® users offering on-site and remote setup, training, instruction, and ongoing maintenance for small to mid-sized businesses. Small Business Solutions (SBS) is based in Huntsville, Alabama. We serve all of Northern Alabama and the surrounding areas as a QuickBooks® Solution Provider (QSP).
Our services are designed to assess the health of your organization’s financial and business processes to help you achieve your key objectives.
Our mission is to teach you to maintain accurate financial and business performance data to proactively interpret, understand, and leverage data to manage your business.
We have the expertise you need for technology and solutions integration. As a QuickBooks® Solution Provider (QSP), we are certified to sell, implement, and support Intuit QuickBooks® Desktop Enterprise (QBES)/ Pro/Mac/Premier, Point of Sale (POS), and other third-party solutions. We pass on our QSP discounts to you.

Meet Our Team
Owner of Small Business Solutions LLC, Bob Crook, Advanced Certified ProAdvisor (PA), QuickBooks Solution Provider (QSP) provides accounting technology solutions, including QuickBooks® and its vast ecosystem of integrated applications, for a wide range of small businesses—from retail to nonprofit organizations, to service and manufacturing industries. He loves helping clients see the “Aha” moment when an account is cleaned up or the technology produces the correct number.
Bob has been performing consulting projects for QuickBooks for several decades and is especially well-versed in the software. Bob has been a Certified QuickBooks® ProAdvisor since 1999, as well as QuickBooks® Point of Sale Certified since 2003. He is also QuickBooks® Advanced Certified. He offers setup, installations, conversions, cleanup, and consulting for QuickBooks and Point of Sale solutions.
Some of the recent projects Bob has completed for clients include setting up and converting a Point of Sale system for an electrical supply business, correcting $1.2 million incorrect inventory valuation for an online store, and improving invoicing for a new business that sanitizes restaurants due to COVID-19.
Prior to owning Small Business Solutions, LLC, Bob owned Padgett Business Services, an accounting and tax firm. He was also the Box Office & Accounting Manager for the Huntsville Symphony Orchestra in Huntsville, Alabama, and accounting software testing & software developer for Fiscal Systems in Madison, Alabama. He is very active in his community serving on the board of the Huntsville Symphony Orchestra for over 10 years, a board member of The Whole Backstage Theater, and performing accounting tasks for many other local nonprofits.
Bob received a Bachelor of Science in Management Information Systems from Jacksonville State University. When he is not working, you can find him sailing, playing tuba in various community bands, travelling, or staying up to date on current events.
QSP Assistant, Jerie Harrell, joined Small Business Solutions LLC (SBS) in 2012. She is QuickBooks certified for QuickBooks Online and Desktop. Jerie retired in 2018 and rejoined SBS in 2020 part-time to assist the owner with the day-to-day business operations, providing automated solutions to clients and prospects with accounting issues. For a client-oriented individual like Jerie, being able to help clients is her favorite part of the job. Her prior role with SBS (2012-2018), was as the Director of Sales & Marketing. She was instrumental in getting SBS promoted as an Intuit Premier Reseller $100K Club member.
Prior to moving to Alabama, Jerie worked for the Department of Defense, where she was the first civilian promoted to the Secretary of the General Staff (SGS)/Assistant Chief of Staff for the Army Research Lab located in Adelphi, MD.
When she’s not busy with work, Jerie enjoys crafting, gardening, going to the beach and spending time with her (6) grandchildren. Jerie’s all-time favorite movie is the 1986 action/drama film Top Gun, which she says is “about striving to be the best of the best”—something “she [strives] for every day of [her] life.”
To contact Jerie, please email or text 256-337-5200 with a convenient time for a return call.
Sean McCaffery

Global Channel Sales Leader- QuickBooks Solution Provider Program
Sean McCaffery has more than 15 years of experience leading channel sales and cloud solutions in the US and Internationally. Sean has held leadership positions with Avaya in Europe growing the channel business with resellers and distributors in key countries driving double-digit growth. He then joined Rackspace Technology and was instrumental in developing sales growth strategies in cloud adoption for customers and partners. Most recently, he ran channels at Dizzion responsible for dynamically growing and expanding the partner ecosystem through SaaS based VDI solutions before joining Intuit. Currently, he runs the QuickBooks Solution Provider Program supporting the strong business that solution providers and ISV partners have established as well as finding new opportunities to drive emerging mid-market growth together!
Craig Baker

Senior Partner Development Manager
With over 22 years of experience at Intuit, I bring a deep understanding of QuickBooks solutions and partner enablement to the table. As a Senior Partner Development Manager, my primary goal is to foster lasting partnerships that drive success for both our partners and their customers.
Throughout my career, I have been passionate about helping businesses unlock the full potential of QuickBooks products by providing guidance, resources, and strategies tailored to meet their needs. I specialize in supporting partners—new and seasoned—as they grow their businesses through our solutions, enabling them to deliver exceptional value to their clients.
My focus is on building meaningful relationships, delivering actionable insights, and ensuring our partners feel empowered to succeed in today’s competitive marketplace. Together, I am committed to creating strong, collaborative solutions that help businesses thrive.
Email: craig_baker@intuit.com
John Brakey Campos

Intuit Staff Payroll PDM
With over 18 years at Intuit, John Brakey brings deep expertise and a passion for helping small to midsized businesses streamline their payroll and workforce management operations. As a Staff Payroll Development Manager within the QuickBooks Solution Provider (QSP) Program, John collaborates directly with referral and resale partners to deliver smart, tailored payroll solutions that drive efficiency and growth.
At the heart of his work is a commitment to improving the customer journey and helping shape Intuit’s online payroll products based on real-world feedback.
Email: john_brakey@intuit.com
QuickBooks Payments Team

Intuit Sales Manager
George Madenian
George Madenian is the Sales Manager with Intuit Payment Solutions. He is a 10-year veteran with Intuit, helping our clients with integrated credit card processing so they can save time, reduce overhead, and scale their operations with ease. He can set up merchant processing and payment solutions from inside your QuickBooks software, your mobile device, your e-commerce site, and more.

Intuit Sr Partner Development Manager, Merchant Services
Gabor Terebesi
Drafted into the partner team with Intuit 20+ years ago, accelerating our top firms, accountants and partners within the merchant service division. Working to ensure partner growth and customer knowledge to have the most efficient path capturing info and moving forward with services to aid in expanding their business. Your growth is my success!

