QuickBooks POS v19 Sunsetting, Discontinued
Intuit announced support for QuickBooks Desktop Point of Sale v19 will be sunsetted on October 3rd, 2023, we want to reassure you that our team is here to guide you through this journey. We know that you will have tough decisions to make on how you run your retail business in the coming months with the discontinuation of support for QuickBooks POS 19. Learn more about the QuickBooks Point of Sale 19 Intuit Software End User Agreement here.
With that said, thank you for selecting Ability Business as your QuickBooks Solution Provider and entrusting us to help you design a solution based on your needs. We have been busy behind the scenes laying out scenarios based on you, our clients and merchants, and what your needs will be during this transition period regarding QuickBooks POS 19. We have spent hours identifying four areas for you to address (think about), built out a list of questions & answers, and noted QuickBooks POS v19 resources. These areas are:
- How does this announcement about QuickBooks POS 19 impact my business?
- Will Ability Business still support QuickBooks Desktop Point of Sale 19.0?
- Will Ability POS Apps and Ability Financial Exchange (AFE) still work after QuickBooks POS 19 sunsets?
- Will Ability Business help guide me on this journey and my options?
Also, check out our QuickBooks POS Disco FAQs.
How does this QuickBooks POS 19 announcement impact my business?
Since 2005, the QuickBooks Point of Sale software has been a self-supporting product. The POS software is simple to use and has a helpful index that is located in the product. QuickBooks Desktop Point of Sale 19.0 will continue to work out of the box allowing you to manage vendors, customers, and inventory; make sales; and run reports.
First and foremost, Be sure that you are backing up your QuickBooks POS 19 data. Losing your day-to-day sales, receiving, orders and so much more is incredibly painful and stressful for a business. Power failure, media defects, disgruntled employees, or hardware problems can corrupt or destroy your company information.
Backing up your QuickBooks Point of Sale 19 data on a regular basis enables you to recover from such events as quickly and painlessly as possible. Failure to do so puts your entire business at risk. Keep backups of your data file in a safe location, preferably off-site. Keep your backups in a fireproof safe, or at a business records management facility.
The following support & services will be discontinued on October 3, 2023.
- Direct QuickBooks POS 19 Support
- QuickBooks Point of Sale Payments
- Givex Gift Card Service
- Store Exchange for QuickBooks POS 19 Multi-Store
- QuickBooks Point of Sale Mobile Sync & GoPayment
- Webgility Ecommerce Integration Service
- Vendor Lookup Service feature
- Constant Contact Email Campaigns
- QuickBooks POS Updates & Patches
Direct QuickBooks POS Support
Your access to QuickBooks POS Support via chat and phone support will be discontinued after October 3, 2023. Learn more about POS 19 discontinuation Ability Business will continue to support QuickBooks POS 19. Read more below about the QuickBooks Point of Sale help we will continue to provide.
QuickBooks Point of Sale Payments
QuickBooks POS Payments is an Intuit add-on service that will be discontinued with QuickBooks POS 19. This means you will not be able to accept credit & debit card payments, contactless payments, Apple Pay, Google Pay, and Samsung Pay with the Tetra Lane 5000 or the IPP350..
Givex Gift Card Service
Since Givex Gift Cards are tied to your QuickBooks POS Merchant Account, you will no longer be able to sell & redeem gift cards with this service after QuickBooks Point of Sale 19 sunsets.
Store Exchange for QuickBooks POS 19 Multi-Store
Customers who use QuickBooks Point of Sale 19 Multi-Store will no longer be able to use the Store Exchange feature with Intuit Service. The Store Exchange feature allows you to transfer data between your HeadQuarters and Remote Stores with “mailbags”. You will need to set up an alternative communication method. Contact us to discuss how we can help.
QuickBooks Point of Sale Mobile Sync & GoPayment
The QuickBooks Desktop Point of Sale Mobile Sync feature is tied to your QuickBooks Payment account, which allows you to sync inventory from QuickBooks Point of Sale 19 to a mobile phone or iPad using the GoPayment App. This feature is often used as a line buster, at a pop up show, or mobile event.
Webgility Ecommerce Integration Service
The eCommerce integration powered by Webgility® will no longer sync inventory, customers, and sales from connected shopping carts and online marketplaces with QuickBooks POS 19. Contact us to discuss how we can help.
Vendor Lookup Service
The Vendor Lookup Service connects QuickBooks POS 19 to a database that contains address information of vendors. As you manually add a new vendor, business information is displayed and you can select that vendor and the address is automatically populated in the correlating fields. .
Constant Contact Email Campaigns
QuickBooks Desktop Point of Sale 19.0 partnered with Constant Contact, a third-party email marketing provider, to provide a fully integrated email marketing solution. End users can still export the customer list to an Excel file for easy uploading.
QuickBooks POS 19 Updates & Patches
QuickBooks will no longer release updates and security patches for QuickBooks Point of Sale 19. Be sure to check your software and ensure that you are on the latest update prior to October 3, 2023. Release 11 (R11) is the latest update for QuickBooks Desktop Point of Sale 19.0.
In QuickBooks Point of Sale 19, go to Help, Software Updates, View Installed Updates. Here you can check to see what updates have been installed on that particular computer. We also suggest that you go to QuickBooks Downloads & Updates and download the latest installer and patch.
While you are checking what update you are on, we suggest that you jot down your QuickBooks Desktop Point of Sale 19.0 product information and keep it handy. You can also visit your Customer Account Management Portal (CAMPs) and update contact info where necessary. License information for your QuickBooks POS 19 can also be obtained by going to QuickBooks Point of Sale, Help, About QuickBooks Desktop Point of Sale. A popup will display the information. Below is a list of the QuickBooks Point of Sale 19 product information we suggest.
- License Number
- Product Code
- Validation Code
- Company Name
- Contact Name
- Phone Number
- Zip Code